Terms and conditions
These Terms and Conditions are effective as at 24 December, 2007 and may be amended from time to time.
Cancellation/refund policy
Any booking will only be held for five working days without payment. Cancellations one month or more before attending The Cavern Adelaide will be dealt with on their individual merits. Any booking, or part booking, cancelled in the month immediately prior to joining us will be issued with a voucher, valid for six months, to attend another performance. There will be no refunds given during the peak pre-Christmas season.
Privacy Policy
This web site is owned and operated by The Cavern Adelaide Pty Ltd and will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site ("the web site"), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.
We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.
We are bound by the National Privacy Principles in the Privacy Act 1988 in relation to the handling of personal information. We recognize the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. We welcome your comments and feedback.
Personal Information
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to send you tickets, provide you with further services and information or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Disclosure
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
Security
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Cookies
Cookies are data that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user's ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to Web sites outside of our web site, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Problems or questions
If we become aware of any ongoing concerns or problems with our web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us. Further Privacy Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site. http://www.privacy.gov.au/
Copyright
All content included on this site (including syndication to third party websites), such as text, graphics, logos, button icons, images, audio clips, and software, is the property of THE CAVERN ADELAIDE or its content suppliers and protected by Australia and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of THE CAVERN ADELAIDE and protected by Australian and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. Photocopying is expressly prohibited; reproduction of the material contained herein in any form whatsoever is expressly prohibited. You agree not to data mine send automated queries of any kind to the website without express written permission of THE CAVERN ADELAIDE.
Delivery
Please allow up to five working days for the delivery of your tickets. If you need them sooner please contact Teresa at The Cavern on 08) 8231 1965. Please ensure that all your contact details on your order form are correct before submitting. The Cavern Adelaide Pty Ltd accepts no liability for tickets that don't arrive to you if you've entered the incorrect delivery details.
Entry, Behaviour and Age policy
i) Any item deemed to be dangerous, hazardous, intimidating or offensive to patrons will not be allowed into the event.
ii) Any patron engaging in behavior deemed to be dangerous, hazardous, intimidating or offensive to other patrons will be ejected from the event immediately with no right to refund or exchange. This will include but is not limited to running, throwing objects; aggression and crowd surfing.
iii) Whilst every precaution has been taken to ensure The Cavern Adelaide Pty Ltd is a safe environment, you enter the venue at your own risk and undertake to notify venue staff of any hazards or dangerous situations that you notice while on site.
iv) Activities such as moshing, crowd surfing, climbing and stage diving are dangerous to yourself and others. The Cavern Adelaide Pty Ltd accepts no liability for any injuries or damages caused by these activities. Patrons engaging in these or other dangerous activities may be removed from the venue.
v) It may be a condition of entry to individual events that a search of person and / or their possessions will be required at the time of the entry to the venue.
vi) Tickets are sold subject to the conditions on the tickets and any additional conditions displayed at the entry to the event.
vii) The Cavern Adelaide Pty Ltd is a licensed venue, official Australian 18+ photo identification will be required for the purchase of alcohol (driver's license, passport). Any patron refused service due to inappropriate identification has no right to any refund or exchange.
viii) Anyone found supplying or buying alcohol for a minor will be evicted from the event & may face criminal charges. Any minor found consuming or in possession of
alcohol will face similar action.
